Effective Date: February 19, 2026
Last Updated: February 19, 2026
Performance Softwash LLC (“we,” “us,” or “our”) operates performancesoftwash.com. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or request services from us.
1. Information We Collect
We collect the following types of information:
- Contact Information: Name, email address, phone number, and service address submitted through our quote request forms.
- Service Information: Details about the services you request, including property type, service history, and scheduling preferences.
- Usage Data: Standard web analytics data including IP address, browser type, pages visited, and referring URLs.
2. How We Use Your Information
We use the information we collect to:
- Respond to quote requests and schedule services
- Send service confirmations, updates, and follow-up communications
- Send SMS text messages to customers who have provided explicit consent (see Section 4)
- Improve our website and customer experience
- Comply with legal obligations
3. How We Share Your Information
We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share information with:
- Service providers who assist us in operating our business (e.g., scheduling software, payment processing, communication platforms)
- Law enforcement or regulatory authorities when required by law
4. SMS / Text Message Communications
By submitting a quote request form on our website and checking the SMS consent box, you agree to receive text messages from Performance Softwash LLC at the phone number you provide. These messages may include:
- Quote confirmations and estimates
- Service scheduling and appointment reminders
- Follow-up messages regarding your service request
- Occasional promotional offers related to our services
Message frequency varies based on your interactions with us. Message and data rates may apply.
To opt out: Reply STOP to any text message at any time. You will receive a confirmation and no further messages will be sent.
To opt back in: Reply START or YES to resubscribe.
For help: Reply HELP or contact us at service@performancesoftwash.com.
We do not share your phone number with third parties for their marketing purposes. SMS consent is not a condition of purchasing any service.
5. Cookies and Tracking
Our website uses cookies and similar tracking technologies to improve your browsing experience and analyze site traffic. You can control cookie settings through your browser preferences. Disabling cookies may affect certain features of our website.
6. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure.
7. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time by contacting us.
8. Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction or deletion of your information
- Opt out of SMS communications at any time by replying STOP
- Opt out of marketing emails by clicking the unsubscribe link
9. Children’s Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our services after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or your personal information, contact us at:
Performance Softwash LLC
Little Rock, Arkansas
Email: service@performancesoftwash.com
Phone: (501) 476-1616
Website: performancesoftwash.com